Who do I contact with tree-related issues?

If your tree is on city-owned property, such as tree lawns, rights-of-way, city park grounds, contact the Service Department at 440-871-1221.

If your tree is on your private property it is important to have a Certified Arborist who is a registered contractor in Bay Village evaluate your tree.  

To report a hazardous tree, contact the Service Department at 440-871-1221 during business hours, Monday through Friday 7:00 am to 3:30 pm. At all other times, call the Police Department non-emergency line at 440-871-1234.

If you have questions or concerns about a tree on adjoining private property we highly recommend having a conversation with your neighbor before taking any action. Finding a mutually beneficial outcome and engaging in civil discourse if always the best course of action.  Trees provide us all immense benefits but can also be hazardous or detrimental. A friendly conversation and the advice of a Certified Arborist will be immensely helpful.





We would like all calls routed through this number. We can create a work order and manage the calls more efficiently


Perfect! And please feel free to change ANY of this particular language as it directly impacts your people and the public’s response.

Show All Answers

1. How deep should the mulch be around my trees?
2. Who do I contact with tree-related issues?
3. What is a Certified Arborist and why should I always use them?
4. What types of trees are recommended for Bay Village?
5. Where can I buy trees?
6. What are the benefits of having trees?
7. What are those numbered metal tags on my street trees?