Community Care Monitor & Lock Box Programs

The Community Care Monitor and Lock Box Programs provide peace of mind to Bay Village residents and their families, by ensuring at-risk residents are able to get to a phone for help and receive emergency help more easily.

Community Care Monitor

The Community Care Monitor is a safety check program. It is a free service available to Bay Village older adults upon request.

Safety Check Steps

  1. Each day, beginning at 8:30 a.m., the person will be called by telephone by a police dispatcher and asked "Are you okay?"
  2. Should the person fail to answer the phone, the two additional calls will be attempted.
  3. After the third attempt, the name and telephone number is automatically given to the officer on duty.
  4. The Community Care Monitor application is then consulted and the person listed as the "emergency contact" will be contacted and asked if there is any reason the person would not be answering the phone.
  5. After all avenues have been exhausted, a police officer will then go to the home to investigate and carry out all necessary functions for the safety and well being of the person.

If the subscriber plans to be away from home, we request they call in advance.


To take part in the Community Care Monitor Program, download and complete the Community Care Monitor Form (PDF), and mail the completed form to:
Bay Village Police Department
Attn: Community Care Monitor
28000 Wolf Road
Bay Village, OH 44140

Lock Box

Residents who subscribe to the Community Care Monitor can receive a free lock box, which allows City emergency personnel quicker access to the home without breaking down doors or windows.  See the Lock Box Information page or contact the Bay Village Fire Department at 440-871-1214 for more information.