Registrations and Refunds

If you have any questions about our registration procedures or about any of our programs please feel free to call us at 440-871-6755 or email our staff!

Program Registration Options

• Online through the Bay Rec activity registration portal (login required)
• Mail-in:
  303 Cahoon Road
  Bay Village, OH 44140
• Drop box: Drop off any registration into the 24-hour blue box in front of the Recreation Department office in the Community House.

Forms

• General Program Registration Form (PDF)
• Fitness Room Membership Form (PDF), must be submitted in person.
• Concussion Acknowledgment (PDF), must be signed by a parent or guardian for participants in youth programs.
• Lindsay's Law Information from the Ohio Department of Health

Fees

• All credit card transactions will be charged a four percent transaction fee whether charged online, in-person, or by phone. 
• There is no additional charge for cash or check transactions. 
• All programs have a $20 late fee for registration after the deadline.  

Refund Policy

• A full refund is given if your activity is canceled by us, or if we cannot register you because the class is full.
• Memberships (fitness and pool) are non-refundable and non-transferable.
• Request for refunds must be submitted 7 days prior to the program start date.  A processing/equipment fee will be assessed. 
• Once a program has begun, refunds cannot be issued.
• A refund request form must be filled out, which can be obtained at the Recreation Department.
• Please allow at least two weeks for refunds to be processed.