Registrations and Refunds

If you have any questions about our registration procedures or about any of our programs please feel free to call us at 440-871-6755 or email our staff!

Program Registration Options



  • All credit card transactions will be charged a four percent transaction fee whether charged online, in-person, or by phone. 
  • There is no additional charge for cash or check transactions. 
  • All programs have a $20 late fee for registration after the deadline.  

Refund Policy

  • A full refund is given if your activity is cancelled by us, or if we cannot register you because the class is full.
  • Memberships (fitness and pool) are non-refundable and non-transferable.
  • Request for refunds must be submitted 7 days prior to the program start date.  A processing/equipment fee will be assessed. 
  • Once a program has begun, refunds cannot be issued.
  • A refund request form must be filled out, which can be obtained at the Recreation Department.
  • Please allow at least two weeks for refunds to be processed.